// TL;DR
Attlas lets you build an AI chat from your own content (URLs, PDFs, Notion pages, and on paid plans video and audio) with Google Calendar booking and lead capture built in. Free plan: two chats, 50 messages/month, no credit card. Starter is $12/month and adds the website widget; Pro is $29/month. Buy if you’re a solopreneur or small team tired of answering the same questions. Skip if you need ticketing, SLA management, or enterprise escalation flows.

How it scores

Setup and onboardingPaste a URL or upload a file, no coding required, in-app agent walks you through changes
9/10
Content accuracyVendor claims 98.9% faithful to content; answer corrections let you fix individual responses
8/10
Features for the priceBooking, lead capture, multilingual answers, and webhooks in the free plan is unusual
8/10
Free plan value50 messages/month is limiting for active sites, but covers testing and very low traffic
6.5/10
Fit for enterprise supportNo ticketing, no SLA, no agent queues. Not the right tool for a support team.
4.5/10

What we love (and don't)

// PROS
  • Free plan needs no credit card and includes two chats with 50 messages per month
  • Appointment booking connects directly to Google Calendar. No third-party scheduler required.
  • Trains on URLs, PDFs, Notion pages, and typed notes on every plan; YouTube videos and audio files from Starter up
  • Multilingual: answers visitors in their own language, interface available in 13 languages
  • Lead capture, WhatsApp alerts, and a contacts list all come built in
  • MCP server with 49 tools lets Claude, Cursor, or Codex manage your chat from outside the dashboard
  • Human handover is built in: visitors can ask for a person; the chat collects their info and sends you an alert
// CONS
  • Free plan caps at 50 messages per month, which covers a very quiet site but not a busy one
  • The website widget, auto-sync, and video and audio training all start at Starter ($12 per month)
  • Removing the Attlas badge is a $1,188-per-year add-on, steep for a small business that just wants a clean look
  • No native ticketing, SLA tracking, or agent queue management. Not built for enterprise support teams.
  • PostgreSQL integration starts at Starter; free users cannot query live data
Disclosure: TechSifted has no affiliate relationship with Attlas. This is an independent editorial review. Attlas pitched for inclusion in a customer support roundup; we reviewed the product on our own terms.

The case against answering the same question 200 times: the team behind the Nada Óbvio event put its event information into an Attlas chat, and it answered 437 messages. Their team saved 14 hours. Almost half of the participants asked the same question, about the buffet.

That’s the use case Attlas is built for. Not enterprise ticketing. Not omnichannel support at scale. The repetitive first layer: the questions every small business answers before it can get to the actual work.

What Attlas does

Attlas is a no-code AI chat platform. You feed it your content: website URLs, PDFs, Notion pages, YouTube videos, audio recordings. It builds a chat that answers visitor questions from that material. The chat lives at an attlas.so/yourname link you can put in a bio or a message, and from the Starter plan up it also sits on your site as a chat bubble widget.

The chat does more than answer questions. It books appointments through Google Calendar, captures leads (email, phone, WhatsApp), alerts you when a visitor needs a human, and answers in the visitor’s language. Attlas says the chat is 98.9% faithful to your content and that visitors get an answer in under one second.

Speed matters more than it sounds. A chat that makes visitors wait loses them before they read the answer. Fast, correct output is the baseline.

The free plan

Two chats. 50 messages per month. 50K of knowledge. Three months of history. No credit card.

That’s lean for an active site. On a page with steady traffic, I’d expect 50 messages to go fast. For testing and very low-volume use, a freelancer’s portfolio or a solo consultant handling a handful of inquiries per week, it covers the use case without commitment.

What surprises me about the free plan is what else it includes. Google Calendar appointment booking works on the free tier. Lead capture works on the free tier. The in-app agent, which lets you manage the chat by typing plain-language instructions, is included in every plan. It reads your numbers, adds questions, changes your theme, and grows your knowledge, and you can approve each change before it lands. That’s not a typical free-tier afterthought.

What the free plan leaves out matters too. There is no chat bubble widget on Free; the attlas.so/yourname link works on every plan. Custom themes, auto-sync, and video and audio training also start at Starter.

The 20 agent messages per month on the free tier is the real limit. Those are your requests to the agent, not visitor messages to your chat. Twenty is enough for initial setup. It gets tight if you’re actively iterating on the chat week after week.

Starter costs $12 per month. It raises the cap to 500 messages per month, 500K knowledge, one year of history, and 100 agent messages. It adds the website widget, custom themes, audio file transcription, YouTube and social video training, auto-sync, campaigns, AI-generated analytics reports, SEO settings, and the PostgreSQL, Mintlify, and Meta Conversions API integrations.

Pro costs $29 per month. It goes to 4,000 messages per month, 5M knowledge, two years of history, 300 agent messages, and five chats, and adds private chats, collaboration, and member invites. One custom domain is included; on Starter a custom domain is a $100-per-year add-on. Branding removal is less clear: the features page says it is included in Pro, but the Pro card on the pricing page shows it unchecked, and the add-on costs $1,188 per year. Confirm before you buy if the badge matters to you.

Those are monthly-billing prices. Yearly billing saves up to 25%.

Add-ons let you expand without upgrading: extra chats at $7 each per month, extra messages at $3 per 500 per month.

Enterprise/Custom is contact-for-pricing and includes white label, priority support, and unlimited history.

Training your chat

The quality of the chat is entirely dependent on the quality of what you feed it.

You can add:

  • Website URLs (Attlas reads the page, text and images included)
  • PDFs, Word, Excel, PowerPoint, Markdown files
  • Images and scanned documents
  • YouTube, TikTok, Instagram videos (learns from what’s said; Starter and up)
  • Audio files: MP3, WAV, OPUS; Attlas transcribes them (Starter and up)
  • Notion pages and databases (syncs when you edit)
  • Typed notes with a built-in editor

Auto-sync (Starter and up) re-reads linked sources on a schedule, from every 15 minutes to once a month. The chat stays current without manual updates.

The answer corrections feature is underrated. When the chat gives a wrong answer, you fix it once and the correction takes priority from that point forward. You don’t have to modify your source content; you override the response directly. For FAQs with nuanced answers that don’t read cleanly from a document, this is the practical fix.

Unanswered questions, things visitors asked that the chat couldn’t handle, show up in a dashboard list. You add the answer, the chat learns it, and the next person who asks gets a response. It’s a tight feedback loop for a tool that’s supposed to get smarter over time.

Lead capture and booking

Lead capture collects email, phone, or WhatsApp number during a conversation. The leads land in a contacts list you can view as a table or a kanban board. When a visitor asks for a human, the chat takes their details and sends you an alert by email or WhatsApp.

Appointment booking connects to Google Calendar. Visitors pick a slot without leaving the chat. You set the slot length, minimum notice, and timezone. No third-party scheduling tool required.

For a small business handling inbound inquiries, this combination replaces a separate scheduler and a standalone lead capture form. Both live inside the chat. If your support workflow is mostly “answer the FAQ, capture the lead, book the intro call,” Attlas covers all three in one place.

Campaigns (Starter and up) give you one ad link per campaign, each with its own welcome message and triggers, and leads are sent back to Meta. If you’re running paid social, that is the piece I’d want most.

Comparison to similar tools

The category of “AI chat trained on your own content” is crowded. Attlas’s case at entry-level pricing is how much is built in: Google Calendar booking and lead capture are on the free plan, and WhatsApp alerts and an MCP server come with the product rather than through an outside integration.

The MCP server is the detail that stands out. You can manage the chat from Claude, Cursor, Codex, or any MCP client using 49 available tools. Separately, the Chat MCP endpoint lets any AI agent query your chat’s knowledge without an API key. For small teams working in AI-native workflows, the ability to connect Attlas to Claude and have Claude manage your chat content is the feature I’d point them to first.

Where Attlas is clearly weaker: it is not a help desk. No ticketing system. No SLA tracking. No agent queues or routing rules. Teams handling volume and needing workflow management want a help desk; our e-commerce AI tools roundup covers other support options, including Tidio. Attlas handles the conversation before that layer, not instead of it.

If you’re evaluating free AI tools broadly, this fits alongside tools in the best free AI tools roundup. The free plan is genuinely functional, which puts Attlas in a different category than tools that cap you at a few completions and call it a trial. For contact management, though, Attlas is not a CRM: see our AI CRM tools roundup if that’s what you’re actually looking for.

Who it’s for

The solo consultant who sends the same seven-point explanation of their services to every inquiry.

The small e-commerce store where the top customer questions are always about shipping, returns, sizing, and whether the product is still in stock.

The event producer who answers 200 WhatsApp messages about the buffet.

The freelancer or creator with a link in their Instagram bio who wants it to do something besides list their services: something that actually answers the question visitors came with.

Who should skip it

A support team with more than a few people. Once you need ticketing, SLA management, escalation rules, or assignment workflows, Attlas isn’t the tool. It handles the front of the conversation; it doesn’t manage a queue.

Any use case that requires deep CRM integration. Attlas has a contacts list, not a CRM. If your team needs contacts to flow into Salesforce, HubSpot, or a pipeline tool with activity history, you’ll need webhooks and custom plumbing, or a tool built to do that natively.

Businesses whose knowledge base changes constantly and needs sub-minute sync. Auto-sync runs at 15-minute intervals minimum. If your pricing, inventory, or policy data changes by the minute, the chat needs to query it live: Attlas can do that only if the data sits in PostgreSQL, on Starter and up, in read-only mode.

The Nada Óbvio example tells the actual story. An event producer had a high-volume, repetitive support problem: the same buffet question from about 200 people, each needing a reply on WhatsApp. Attlas answered 88% of visitor questions. The team saved 14 hours.

That’s the product working as designed. The question to answer before you sign up is whether your support problem looks like that one.

If it does: the free plan costs nothing and needs no credit card. The risk is almost zero.

FAQ

What is Attlas and what does it do?
Attlas is a no-code platform that lets you build an AI chat from your own content. You feed it URLs, PDFs, Notion pages, videos, or audio files (video and audio from Starter up), then share the chat as an attlas.so link in a bio or message, or, from Starter up, add it to your website as a widget. The chat answers visitor questions, books appointments via Google Calendar, collects contact details, and alerts you when a visitor asks for a human.
Is there a free plan?
Yes. The free plan includes two chats, 50 messages per month, 50K knowledge size, three months of conversation history, lead capture, Google Calendar booking, and the in-app agent with 20 agent messages per month. No credit card required. Custom themes, the website widget, and auto-sync start at Starter ($12 per month); member invites start at Pro ($29 per month).
How does Attlas train on my content?
You can add website URLs, PDFs, Word documents, Excel files, PowerPoint files, Markdown files, images and scans, YouTube and social videos, audio recordings, Notion pages, and typed notes. Starter and higher plans add audio file transcription, YouTube and social video training, and auto-sync, which re-reads linked sources on a schedule so the chat stays current.
Does Attlas replace a help desk?
For simple FAQ automation and first-contact handling, yes. For anything requiring ticketing, SLA management, agent queues, or deep CRM integration, no. Attlas is built for the first layer of support: answering questions and capturing leads. It is not designed to manage a support team’s workflow.
How does Attlas compare to other chatbot builders like Chatbase?
This review covers Attlas only. On the Attlas side, Google Calendar booking and lead capture are on the free plan, and WhatsApp alerts and an MCP server are built in. The category is young and pricing changes; check each vendor’s current pricing page before deciding.
What integrations does Attlas support?
Google Calendar (appointment booking), Notion (synced knowledge), Webhooks, and Bandsintown (tour dates) on every plan; PostgreSQL, Mintlify (docs), and the Meta Conversions API from Starter up; plus an MCP server that lets Claude, Cursor, Codex, or any MCP client manage the chat with 49 available tools.